Customized assistance

At Arthur Bonnet, we know that buying a kitchen is a heavily involved process. Our teams believe every stage in your purchase is key to your project's success.
And to ensure you are completely satisfied, we can provide customised assistance, from our first meeting right up until the installation of your kitchen and will always be available if you have comments or questions.

 

 

 

Contact
contact

You can meet us in your nearest showroom or make an appointment. Simply complete our online form. Leave your contact details and we will call you to make an appointment.*

*Only available in metropolitan France and French overseas territories.

Coaching
Coaching arthur bonnet

In your store, you are welcomed, supported and listened to.

You can discover our kitchen models: the “Signatures” line with models created by great French designers and also the “Collections” line, trendy designs and interior décor to invent your kitchen space as a reflection of you.

In the Arthur Workshop*, you will receive a little coaching in this genuinely creative space at the heart of the store. With your designer-decorator, create your palette of materials and colours for your future kitchen. Your advisor is at your disposal to compose an exclusive feel and decor that meets your expectations and desires.

*Only available in metropolitan France.

Design
conception kitchen design

Once your materials palette is finished, your designer-decorator will sketch the layout of your new kitchen. He will then create a complete presentation of your project in 3D, always recommending the best solutions for your space.

Quote
quote kitchen arthur bonnet

Your designer-decorator will provide a detailed and precise quote, item by item, including furniture and also electrical goods and accessories.

A deposit of around 30% (on average) of the total quote will be requested. Remember that you have a deposit guarantee*.

*Only available in metropolitan France.

Management
appointment kitchen construction arthur bonnet

We will make an appointment for the delivery and installation of your kitchen with a time-frame of 6 to 10 weeks depending on the chosen model.

For the plumbing, electricity, electrical goods and even lighting, our stores work with specialized tradespeople, experts in these areas.

Satisfaction
customer satisfaction arthur bonnet

To assess customer satisfaction, Arthur Bonnet offers an innovative quality approach called Qualiplus*. This very complete satisfaction survey covers every key stage of the purchase procedure at Arthur Bonnet.

Two months after the installation of your kitchen, you will be contacted by email or telephone. You will be asked questions about every stage of your experience with Arthur Bonnet.

Our customers are today our best ambassadors and it is important for our stores to be permanently open to your requirements and suggestions to ensure their services are of the highest quality.

*Only available in some stores.

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